Privacy Policy
This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through this website www.woodendnh.org.au OR directly from you.
Please read this Privacy Policy carefully and contact us if you have any questions.
By providing us with personal information indicates that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it.
If you do not wish to provide personal information to us, then you do not have to do so, however, it may affect your use of this site or any products and services offered on it.
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Last updated: November 2025.
Type of personal information collected
Personal Information: The type of personal information we collect is set out on our website. If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.
Collection and use of personal information
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We collect and use the personal information for purposes including contacting and communicating with you, for internal record keeping and for marketing.
Disclosure of personal information
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We may disclose personal information for purposes including providing our products and services to you, and as required by law.
Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding the handling of your personal information.
Access to and correction of personal information
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Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act (1988).
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If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email.
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We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time.
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We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.
Complaints about breach
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If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us via reception@woodendnh.org.au
Unsubscribe
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To unsubscribe from our e-mail database, or opt-out of communications, please contact us at reception@woodendnh.org.au
Storage and Security
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We are committed to ensuring that the information you provide is secure and safe.
For any questions or notice, please contact us at:
MailChimp Privacy
Woodend Neighbourhood House (WNH) uses MailChimp to provide electronic newsletters to subscribers.
In distributing newsletters, MailChimp will collect personal information from you, including email addresses you have provided to WNH for the purpose of receiving electronic newsletters, and all information relating to those email addresses. MailChimp also uses cookies, web beacons and Flash player codes to collect information about
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when you access the WNH electronic newsletters;
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your browser type and version;
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your operating system and other similar information.
For more information on the information MailChimp will collect, please refer to the MailChimp’s Privacy Policy and the MailChimp Terms of Use.
MailChimp will use the information collected from you for the purpose of hosting the online platform to enable WNH to create, send and manage electronic newsletters. MailChimp will also use this information to measure the performance of WNH’s email campaigns.
MailChimp may transfer this information to its contractors or other third parties who process the information on MailChimp’s behalf, or where otherwise required to do so by law.
MailChimp is based in the United States of America (USA) and is subject to the laws of the USA. Your information (including your IP address) will be transmitted to and stored by MailChimp on servers located outside Australia.
By signing up to Woodend Neighbourhood House electronic newsletters, you:
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consent to your personal information being collected, used and disclosed as set out in these terms and conditions, and in MailChimp’s Privacy Policy and Terms of Use;
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consent to your personal information being sent and stored overseas, and acknowledge that Australian Privacy Principle 8.1 contained in Schedule 1 to the Privacy Act 1988 (Cth) will not apply to the use of the information;
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acknowledge that MailChimp is not subject to the Privacy Act 1988 (Cth) and you will not be able to seek redress under the Privacy Act 1988 (Cth) for any privacy breaches by MailChimp but will need to seek redress under the laws of the USA.
You can unsubscribe from the Woodend Neighbourhood House electronic newsletter at any time by selecting the “unsubscribe” option in every email sent to you by MailChimp.
If you have any questions or concerns relating to the use of your personal data, please contact reception@woodendnh.org.au.